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News

Stay up-to-date about Agenses! We regularly post news about our services and contact center management in general.

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21 march 2017 - Agenses takes part in the #11 university business incubator

Agenses takes part in the Pressure Cooker program of UtrechtInc. UtrechtInc is the business incubator of the University Utrecht and University Medical Center Utrecht.

The program hel...
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9 december 2015 - Twenty thousand calculations per month with Agenses C

The Agenses C Free Erlang C calculator has become the standard in online Erlang C calculators. With over more than twenty thousand calculations per month we help improve customer service for thou...
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13 october 2014 - Agenses achieved 1000 user milestone

Agenses today announces that it has achieved an important milestone. A thousand call center managers (and other professionals) have used Agenses. Together these 1,000 users have made 10,437 calcu...
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26 februari 2014 - Agenses Forecast, call center forecasting made easy

Agenses today introduces Agenses Forecast. A brand new tool to forecast the number of call center agents your call center needs in order to keep service levels high.

Forecasting in ca...
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20 januari 2014 - Agenses experienced high traffic

Due to growing number of users we today broke trough our allocated bandwidth. This caused agenses.com to be offline for a short time.

We have taken immediate measures and have extende...
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24 december 2013 - Agenses looks back on 2013

After being away for 10 years Agenses services were recreated. The goal in mind: improving productivity in the world of call centers.

We have re-introduced Agenses C:...
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